Privacy Policy & Terms of Service

LocationCRM ("we", "our", "us") respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit https://locationcrm.io/ and use our mobile application.

Information We Collect

We collect limited information only when you choose to share it with us or when necessary for app functionality.

Contact Form

When you submit a contact form, we may collect:

• Name
• Email address
• Phone number (if provided)
• Message content

Newsletter Signup (If Enabled)

If you subscribe to our newsletter, we may collect:

• Email address
• Name (optional)

1. Location Data

Our Service makes use of information about your actual location ("Location Data"). Location Data indicates where you are or where you have been and is used to provide core app functionality such as:

• Saving user-selected locations on the map
• Trip tracking
• Geofence-based task validation
• Location-based workflow management

Collection and Use of Your Geolocation Data

Foreground location: Used while the app is open and in use.

Background location (optional): Used only if the user enables tracking, to continue tracking and geofence functionality even when the app is closed or running in the background.

2. On-Device Storage

Location data is stored securely in the app's private device storage. Other apps cannot access this data. Data remains on the device unless the user explicitly enables cloud backup.

3. Firebase Analytics

We use Firebase Analytics to collect anonymous usage data such as app interaction events and performance metrics. This helps us improve app functionality and user experience.

Firebase services operate under their own privacy policies:

4. Firebase Crashlytics

We use Firebase Crashlytics to collect crash reports and diagnostic information to identify and fix technical issues. Crash data does not include sensitive personal information.

How We Use Your Information

The information you share is used only to:

• Respond to inquiries
• Provide requested information
• Send newsletters or updates (only if you subscribe)
• Improve app performance, reliability, communication and support
• Provide core location-based functionality in our app
• Analyze app usage to improve user experience
• Provide and maintain core app functionality
• Enable location-based tracking
• Identify and resolve technical issues

Cookies and Tracking

LocationCRM does not use cookies to collect personal data. Basic analytics tools may be used to understand website traffic, such as page visits and device type. These tools do not identify you personally.

Data Sharing

We do not sell or rent user data. Data may be shared only with trusted service providers (such as Firebase) strictly for app functionality, analytics, and crash reporting.

Your information is not shared with third parties, except:

• When required by law
• When needed to protect our legal rights
• With Firebase services (Google) for analytics, crash reporting, and app functionality as described above

If email tools are used for newsletters, they only process data needed to send emails and follow standard security practices.

Advertising

Location CRM does not display advertisements and does not use personal or location data for advertising purposes.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Data Storage and Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. Data is stored securely and accessed only by authorized personnel.

Location data is primarily stored on your device. Any data transmitted to our servers is encrypted in transit and at rest.

Data Retention

We keep your information only as long as needed to:

• Respond to your request
• Maintain communication
• Meet legal or business requirements
• Provide ongoing app functionality (for location data stored on device)

You may request deletion at any time.

Your Rights

You can:

• Ask what data we have about you
• Request correction or deletion
• Unsubscribe from newsletters at any time
• Enable or disable location tracking at any time via app settings
• Control background location access through your device settings

To do this, contact us using the details below.

External Links

Our website may include links to other sites. We are not responsible for their privacy practices.

Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with a new effective date.